Inner Range Enterprise includes a native visitor management feature that can be used to enrol, manage and track visitors in real-time. Visitor management allows you to pre enroll visitors, automatically assign permissions, notify hosts that visitors have arrived, and check out visitors at the end of their visit.
Visitor access cards can be provisioned and revoked through the Integriti software and the Visitor Management Configuration provides a flexible method to customise the visitor experience based on the various types of visitors and visitor groups.
Hosts can be automatically notified when the visitor arrives and Integriti's live mustering view captures visitor location where the visitor has been optionally provided an access credential.
Integrity Visitor Management also supports the manual and automatic card assignment of mobile credentials. If configured, an SMS or email can be sent to the host to let them know that their visitor is on site. Additionally, during the check in and check out process, there are other actions that can be set up, such as logging a review message for audit purposes.
There are several ways to check out a visitor. The first option is manually selecting the visitor and clicking “check out visitor”. Based on the visitor management configuration, the card will be removed from the visitor and additional permissions can also be removed. However, the visitor will remain in the system for audit purposes. If the visitor returns for a follow up visit, the system matches the visitor based on the unique identifier.
The second check out method is automatic check out. This ends the visit once a visitor enters or exits a specific door and badges a specific reader. The automatic method streamlines checkout for large groups of visitors.
Detailed Visitor Management Features
Enrol, manage and track visitors in real-time.
Customisable visitor management dashboard.
Pre-creation of expected visitors including visitor activation time and time offset.
Provision and revocation of visitor access cards/credentials (including BLE mobile credentials, QR credentials etc), including card re-use.
Provision and revocation of visitor access cards via enrolment station or building card reader.
Automatic and manual host notification (email, SMS, SkyCommand push notification).
Definition of scheduled arrival and departure times.
Custom fields to capture any type of visitor information (e.g. license plate, personal ID etc).
Automatic capture of visitor information via ID scanner integration.
Flexible Visitor Management Configuration for different types of visitors.
Flexible or fixed pre-defined visitor permissions based on the type of visitor, including the option to inherit the same permissions as the host and optionally assign supplementary permissions.
Visitor photo capture.
Streamlined access for repeat visitors.
Automatic and manual visitor check-out.
Automatic check-out based on access direction.
Bulk visitor management processing.
Triggering of system-wide automated actions based on visitor check-in and/or check-out (e.g. log review, trigger external notifications, display integrated CCTV footage and/or maps, trigger relay outputs [e.g. lights/automation], raise alerts, run external programs etc).
Visit history and audit.
To set up your Visitor Management system download our step-by-step guide here.
For more information on the Visitor Management system in the Inner Range Enterprise solution contact your local Inner Range representative.
