Securing Retail Banking

With significant cost pressures from disruptive digital competitors, retail banks are transforming into customer relationship centres. As bank branches transform there is still a critical need to keep Customers and Staff safe and ensure cash holdings are stored securely.

Challenges faced by Banking Retailers

Brick and mortar banking retailers face an extremely challenging business environment with hyper competition from online retailers and a range of diverse challenges.

Prevention of Robbery
& Theft
Protecting Staff & Customer in
a high risk environment
Contractor
Management
Focus on Customer
Experience

Prevention of Robbery & Theft

Integriti offers a dedicated set of intrusion detection features to assist with the protection of retail banking environments. These features include safety screen control, airlock control, and redundant back to base monitoring with Multipath IP.

Integriti’s Access Control features ensure that only authorised staff are permitted in restricted areas, while customers are free to browse in show room areas. Additionally, staff can have access to restricted areas only during time periods where they have a valid reason to enter secured spaces.

Protecting staff and customers in a high-risk environment

Retail Banking environments suffer the very real risk robbery by armed offenders. Integriti offers fixed and mobile duress solutions, whereby police or security guards can immediately be notified when a dangerous situation occurs. Silent duress options specifically designed for the banking industry are also available. Intruder alarms, duress alarms, and video surveillance can all be accessed from a single user interface to ensure a rapid response to critical situations.

Contractor Management

Large Retail banking chains require the services of hundreds of independent contractors who require access to retail premises. In addition to its native functionality Integriti also seamlessly integrates with dedicated contractor management systems. These systems ensure contractors are provided temporary access credentials and have complied with onsite health and safety protocols. In addition, contractor invoices can be reconciled with the actual time that contractors spend on site.

Focus on customer experience

Retail bank branches now provide an important differentiator to digital only banks, with the face-to-face interactions providing a unique opportunity to build trust and relationships with customers. Integriti systems seamlessly integrate with Video Management Systems and Analytics engines that can assist with que management and meeting room allocation. Facial recognition systems can also identify VIP customers. Spaces that are managed by Integriti will keep secured spaces safe but provide an open and frictionless environment to develop relationships with customers.

Retail Banking Organisations that trust Inner Range

Integriti Features that Power Retail Environments

Arion Bank

Arion Bank is of Icelandic origin and solely operates within their native country. With its head office in Reykjavik, the bank has around 100,000 customers and comprises 23 branches situated across Iceland.  

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Intruder Detection 

  Site wide Intruder Detection
  High Security Intruder Alarm
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Access Control

  Access control for 24 sites centrally managed

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Smart Building

  CCTV
  Advanced reporting
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Inner Range is a manufacturer of integrated electronic security software and systems. Australian based but world-leading.

Copyright 2020 by Inner Range Australia

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